{"id":3138,"date":"2021-02-25T10:02:48","date_gmt":"2021-02-25T08:02:48","guid":{"rendered":"https:\/\/csc.reddev.co.za\/?page_id=3138"},"modified":"2026-02-09T16:04:15","modified_gmt":"2026-02-09T14:04:15","slug":"legals","status":"publish","type":"page","link":"https:\/\/carservicecity.net\/legals\/","title":{"rendered":"Legals"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_row _builder_version=”4.8.2″ _module_preset=”default” max_width=”1920px” custom_padding=”|||11px||”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”]<\/p>\n

Our Legals<\/span><\/h1>\n

Click the dropdowns to read our policies and terms:<\/h4>\n

[\/et_pb_text][et_pb_accordion module_class=”accordion-terms” _builder_version=”4.8.2″ _module_preset=”default”][et_pb_accordion_item title=”Privacy Policy” open=”on” _builder_version=”4.8.2″ _module_preset=”default”]In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.<\/p>\n

Owner and Data Controller:
\nCar Service City<\/p>\n

Types of Data collected
\nThe owner does not provide a list of Personal Data types collected.
\nComplete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
\nPersonal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
\nUnless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
\nUsers who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
\nAny use of Cookies \u2013 or of other tracking tools \u2013 by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
\nUsers are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party\u2019s consent to provide the Data to the Owner.<\/p>\n

Mode and place of processing the Data
\nMethods of processing<\/p>\n

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.<\/p>\n

The Data processing is carried out using computers and\/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.<\/p>\n

The updated list of these parties may be requested from the Owner at any time.<\/p>\n

Legal basis of processing<\/p>\n

The Owner may process Personal Data relating to Users if one of the following applies:<\/p>\n

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (\u201copt-out\u201d), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
\nProvision of Data is necessary for the performance of an agreement with the User and\/or for any pre-contractual obligations thereof;
\nProcessing is necessary for compliance with a legal obligation to which the Owner is subject;
\nProcessing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
\nProcessing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.<\/p>\n

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.<\/p>\n

Place of processing<\/p>\n

The Data is processed at the Owner\u2019s operating offices and in any other places where the parties involved in the processing are located.
\nDepending on the User\u2019s location, data transfers may involve transferring the User\u2019s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
\nUsers are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
\nIf any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.<\/p>\n

Retention time<\/p>\n

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:<\/p>\n

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
\nPersonal Data collected for the purposes of the Owner\u2019s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
\nThe Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
\nOnce the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.<\/p>\n

The rights of Users
\nUsers may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:<\/p>\n

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
\nObject to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.<\/p>\n

Access their Data.
\nUsers have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
\nVerify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.<\/p>\n

Restrict the processing of their Data.
\nUsers have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
\nHave their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
\nReceive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User\u2019s consent, on a contract which the User is part of or on pre-contractual obligations thereof.<\/p>\n

Lodge a complaint.
\nUsers have the right to bring a claim before their competent data protection authority.<\/p>\n

Details about the right to object to processing<\/p>\n

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.<\/p>\n

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing<\/p>\n

Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.<\/p>\n

How to exercise these rights<\/p>\n

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.<\/p>\n

Additional information about Data collection and processing<\/p>\n

Legal action<\/p>\n

The User\u2019s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.<\/p>\n

Additional information about User\u2019s Personal Data
\nIn addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.<\/p>\n

System logs and maintenance
\nFor operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.<\/p>\n

Information not contained in this policy
\nMore details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.<\/p>\n

How \u201cDo Not Track\u201d requests are handled
\nThis Application does not support \u201cDo Not Track\u201d requests.<\/p>\n

To determine whether any of the third-party services it uses honor the \u201cDo Not Track\u201d requests, please read their privacy policies.<\/p>\n

Changes to this privacy policy
\nThe Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and\/or \u2013 as far as technically and legally feasible \u2013 sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.<\/p>\n

Should the changes affect processing activities performed on the basis of the User\u2019s consent, the Owner shall collect new consent from the User, where required.[\/et_pb_accordion_item][et_pb_accordion_item title=”Website Terms & Conditions” _builder_version=”4.8.2″ _module_preset=”default” open=”off”]<\/p>\n

General<\/p>\n

Car Service City provides the information contained on this website (including pages comprising the website) and advertises the products and promotional offers which are available to the consumer, subject to the terms and conditions set out herein and as may be referred to herein (\u201cthe terms\u201d) unless otherwise stated. For the purposes of these terms, \u201cproducts\u201d means those items offered for sale by the various branches of Car Service City or the services made available from time to time via the website.<\/p>\n

 <\/p>\n

The consumer is hereby provided with notice that Car Service City is a franchise and consequently each certified branch of Car Service City is owned and run independently of the franchisor (Car Service Holdings), same being the owner of this website.<\/p>\n

 <\/p>\n

All provisions of these terms and conditions are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these terms and conditions which is or becomes unenforceable in any jurisdiction, whether due to becoming void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of these terms and conditions shall remain in full force and effect.<\/p>\n

Should Car Service City be prevented from fulfilling any of its obligations to the consumer as a result of unforeseeable circumstances, then those obligations shall be deemed to have been suspended to the extent that and for as long as Car Service City is so prevented from fulfilling them and the consumer\u2019s corresponding obligations shall be suspended to the corresponding effect.<\/p>\n

 <\/p>\n

In the event that the unforeseen circumstance continues for more than fourteen (14) days after it has first occurred then Car Service City shall be entitled, but not obliged, to terminate all of its rights and obligations in terms of or arising out of these terms by giving notice to the consumer. Unforeseen circumstances shall mean any event which is not within the reasonable control of Car Service City including, without limitation, vis major, casus fortuitus, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, acts of war or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement or any international authority, any requirement of any government or other competent local authority, or any court order.<\/p>\n

 <\/p>\n

These terms shall be governed by and in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of laws. The consumer hereby consents to the jurisdiction of the High Court of South Africa in respect of any disputes arising in connection with the services referred to herein, or the terms or any matter related to or in connection therewith.<\/p>\n

 <\/p>\n

Should these terms fall silent on any provisions of law, as amended from time to time, the consumer accepts that Car Service City will not be bound by such provisions unless such provisions have been deemed binging by a Court of the Republic of South Africa.<\/p>\n

 <\/p>\n

A certificate issued by an administrator of this website shall constitute prima facie proof of any fact related to this website, including but not limited to which version of the terms and conditions govern a particular dispute and what content was published or functionality was available on the website at a specific point in time.<\/p>\n

 <\/p>\n

The deeming provisions of the Electronic Communications and Transactions Act 25 of 2002 are excluded to the extent that no message shall be deemed to have been received by Car Service City of any of the certified branches unless receipt thereof is acknowledged in writing.<\/p>\n

 <\/p>\n

Acceptance<\/p>\n

By accessing and\/or using the website, the consumer agrees to be bound by all terms and conditions set out by Car Service City.<\/p>\n

 <\/p>\n

Car Service City may at any time modify any of the terms and such modification will supersede and replace any previous terms. The amended terms will be made available on the website.<\/p>\n

 <\/p>\n

Each time the consumer accesses the website and\/or use the services offered via the website, he\/she agree to be bound by the terms, as may be modified from time to time.<\/p>\n

 <\/p>\n

Use and content of website<\/p>\n

Whilst every effort is made to update the information provided on this website on a regular basis, Car Service City makes no representations or warranties, whether express or implied, as to the accuracy, completeness or reliability of any information, data and\/or content on the website from time to time.<\/p>\n

 <\/p>\n

Car Service City reserves the right at any time to change or discontinue without notice, any aspect or feature of the website and any information, data and\/or content on the website.<\/p>\n

 <\/p>\n

Car Service City does not make any warranty or representation that information and products advertised on the website are appropriate for use in any jurisdiction. By accessing the website, the consumer warrants and represents to Car Service City that he\/she is legally entitled to do so and to make use of information and products made available via the website.<\/p>\n

 <\/p>\n

The advertising of products and\/or promotions via the website merely constitutes an invitation by Car Service City for the consumer to make an offer to purchase the products and\/or promotions and Car Service City remains entitled to reject any order without giving reasons therefore.<\/p>\n

 <\/p>\n

As erroneous or outdated products, promotions or prices may be displayed on this website from time to time, the consumer agree that Car Service City will not be obligated to sell a product and\/or promotion at such erroneous price.<\/p>\n

 <\/p>\n

Privacy and Security<\/p>\n

All personal information obtained by Car Service City by virtue of the consumer\u2019s use of this website is protected as set out in our privacy and security policy. Further, the security processes and procedures used by Car Service City to protect information transmitted via the website are also set out in the privacy and security policy.<\/p>\n

 <\/p>\n

Copyright and Intellectual Property<\/p>\n

Copyright and all intellectual property rights in all materials, texts, drawings and data made available on this website (collectively \u201cthe materials\u201d) are owned by Car Service City alternatively, Car Service City is the lawful user thereof and is protected by both South African and international intellectual property laws. Accordingly, any unauthorised copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such materials or any component thereof will constitute an infringement of such copyright and other intellectual property rights.<\/p>\n

 <\/p>\n

The trademarks, names, logos and service marks (collectively \u201ctrademarks\u201d) displayed on this website are registered and unregistered trademarks of Car Service City. Nothing contained on this website should be construed as granting any licence or right to use any trademarks without the prior written permission of Car Service City.<\/p>\n

 <\/p>\n

External links<\/p>\n

External links may be provided for your convenience, but they are beyond the control of Car Service City and no representation is made as to their content.<\/p>\n

 <\/p>\n

Use or reliance on any external links provided is at the consumer\u2019s own risk.<\/p>\n

 <\/p>\n

When visiting external links, the consumer must refer to such external links terms and conditions of use.<\/p>\n

 <\/p>\n

The consumer or any other party may not link to this website, in any manner, or frame any content of this website in any other manner or otherwise use the content without the express prior written permission of Car Service City.<\/p>\n

 <\/p>\n

Unlawful use<\/p>\n

The consumer shall not use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and the consumer hereby indemnify Car Service City against any loss, liability, damage or expense of whatever nature which Car Service City or any third party may suffer which is caused by or attributable to, whether directly or indirectly, the consumer\u2019s use of the website to send or post any message or material as aforesaid.<\/p>\n

 <\/p>\n

Warranties, disclaimers and limitation of liability<\/p>\n

Save as set out in these terms, Car Service City makes no warranties, representations, statements or guarantees (whether express or implied) regarding the website and the products.<\/p>\n

 <\/p>\n

Neither Car Service City, its directors, nor the franchisees shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct or indirect) and\/or expense of any nature whatsoever which may be suffered by the consumer or any third party, as a result of or which may be attributable, directly or indirectly, to the consumer\u2019s access and use of the website and\/or any information contained on or via the website and\/or the consumers use of the products.<\/p>\n

 <\/p>\n

Without limiting the generality of the afore going, neither Car Service City, its directors, nor the franchisees shall be liable for any failure and\/or unavailability of the website for any reason whatever and\/or the failure\/delay by any third-party service provider to render any service which is necessary to ensure the availability of the website.<\/p>\n

 <\/p>\n

The consumer hereby indemnifies Car Service City, its directors and\/or the franchisees against any loss, liability, damage (whether direct or indirect) or expense of any nature whatsoever which may be suffered by the consumer or any third party as a result of or which may be attributable directly or indirectly to the aforesaid.<\/p>\n

 <\/p>\n

Notwithstanding anything to the contrary contained herein, Car Service City shall not be liable for any direct, indirect, contingent or consequential loss (including but not limited to loss of business, loss of data and\/or loss of profits) incurred or sustained by the consumer or any third party howsoever arising in respect of the consumer\u2019s use of or reliance on any information offered on or via the website and\/or the consumer\u2019s use of the products.<\/p>\n

 <\/p>\n

Without limiting the generality of the afore going, Car Service City shall not be liable to the consumer or any third party for any loss or damage of whatsoever nature in the event that the consumer requests that a booking be rescheduled or cancelled.<\/p>\n

 <\/p>\n

By accessing the website, the consumer warrants and represents to Car Service City that he\/she is legally entitled to do so. The consumer further warrants that all the details given by such consumer are true and complete and that he\/she is legally capable of concluding the transaction.<\/p>\n

If the consumer is younger than eighteen (18) years of age he\/she warrants that he\/she has the consent of his\/her legal guardian and\/or the owner of the subject vehicle to enter into an agreement with Car Service City or that he\/she has obtained legal status in another manner.<\/p>\n

 <\/p>\n

Car Service City may at its sole discretion at any time suspend or terminate the operation of this website without prior notice to the consumer and without the need to give the consumer reasons for such termination.<\/p>\n

 <\/p>\n

Section 43(1) of electronic communication and transactions at 25 of 2002<\/p>\n

Full name: Dovelight Trading 17 (Pty) Ltd<\/p>\n

 <\/p>\n

Physical Address: Cambridge Business Park<\/p>\n

Cnr. Witkoppen Regent St. Paulshof<\/p>\n

 <\/p>\n

Johannesburg<\/p>\n

 <\/p>\n

Telephone number: +27 (0) 11 883 3687\/9;<\/p>\n

 <\/p>\n

Website address: https:\/\/carservicecity.net\/<\/p>\n

 <\/p>\n

Registration number: 2009\/006786\/07<\/p>\n

 <\/p>\n

Country of incorporation: South Africa;<\/p>\n

 <\/p>\n

Current directors: Grant Brady<\/p>\n

 <\/p>\n

Physical address forreceipt of service:<\/p>\n

Cambridge Business Park<\/p>\n

 <\/p>\n

Cnr. Witkoppen Regent St. Paulshof<\/p>\n

Johannesburg<\/p>\n

 <\/p>\n

Car Service City once again notifies the consumer that Car Service City is a franchise and consequently each certified branch of Car Service City is owned and run independently of the franchisor.<\/p>\n

 <\/p>\n

The physical address of each certified branch can be obtained via the website, but Car Service Holdings takes no responsibility for providing the consumer with the stipulated details in terms of section 43(1) of the Electronic Communications and Transactions Act 25 of 2002.<\/p>\n

 <\/p>\n

It is the responsibility of the consumer to obtain the afore mentioned stipulated details from the appropriate branch.<\/p>\n

 <\/p>\n

Terms and conditions relating to promotional offers<\/p>\n

All promotional offers will be limited to the specific branch\/es as advertised by such promotional offer.<\/p>\n

Car Service City provides opted-in consumers with a SMS notification service via the mass messaging service provided by Connect Mobile Communications.<\/p>\n

 <\/p>\n

The SMS notifications are to provide consumers with promotional information as well as useful information regarding Car Service City and certified branches.<\/p>\n

 <\/p>\n

A consumer may at any time elect to opt-out of the SMS notification service by replying \u201cSTOP\u201d to any SMS notification received from Car Service City through Connect Mobile Communications.<\/p>\n

 <\/p>\n

The SMS notification service is provided to consumers free of charge.<\/p>\n

 <\/p>\n

Should a consumer elect to click on and\/or follow any link or content within such SMS notification, the consumer will be liable for any voice or data rates which may be applied by the consumer\u2019s service provider.<\/p>\n

 <\/p>\n

Should the consumer elect to respond to SMS notification in any form, the consumer will be liable for any message, voice or data rates which may be applied by the consumer\u2019s service provider.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”T’s and C’s for Women\u2019s day Promotion” _builder_version=”4.8.2″ _module_preset=”default” open=”off”]TERMS AND CONDITIONS FOR WOMEN\u2019S DAY PROMOTION<\/strong><\/p>\n

    \n
  1. The \u201cWomen\u2019s Day\u201d promotion advertisement, notice, or pamphlet, received via the website, social media, or in person, merely constitutes an invitation by Car Service City for the consumer to participate in the promotion.<\/li>\n
  2. The \u201cWomen\u2019s Day\u201d promotional offer shall run from Monday 7 August 2023 to Saturday 12 August 2023 and between the business hours of 07:00 to 17:30, on weekdays, and 08:00 to 13:00 on Saturdays, and shall NOT<\/u> be available at any other time.<\/li>\n
  3. The \u201cWomen\u2019s Day\u201d promotion will be available at participating Car Service City branches and applicable to all female customers, exclusive of male customers.<\/li>\n<\/ol>\n

    HOW DOES IT WORK<\/u><\/p>\n

      \n
    1. Book your vehicle for a standard major service at any participating Car Service City Branch during the period of 7 August 2023 and 12 August 2023.<\/li>\n
    2. Affect payment for such standard major service during the period of 7 August 2023 and 12 August 2023.<\/li>\n
    3. Upon payment of the invoice the customer will be intitled to receive a Sorbet \u201cQuick Manicure and Quick Pedicure\u201d voucher to the value of R365,00 (three hundred and sixty-five rand).<\/li>\n
    4. All Sorbet \u201cQuick Manicure and Quick Pedicure\u201d vouchers shall be provided to the customer by way of electronic mail within three (3) working days of payment of the appropriate invoice.<\/li>\n<\/ol>\n

      STANDARD MAJOR SERVICE<\/u><\/p>\n

        \n
      1. Standard Major services include the following items:<\/li>\n<\/ol>\n