{"id":100707,"date":"2023-08-08T16:44:20","date_gmt":"2023-08-08T14:44:20","guid":{"rendered":"https:\/\/carservicecity.net\/?page_id=100707"},"modified":"2026-02-11T13:50:11","modified_gmt":"2026-02-11T11:50:11","slug":"about-csc-2","status":"publish","type":"page","link":"https:\/\/carservicecity.net\/about-csc-2\/","title":{"rendered":"About CSC"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.8.2″ _module_preset=”default” background_image=”https:\/\/carservicecity.net\/wp-content\/uploads\/2023\/07\/Landing-Page-Header@2x-1.png”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.8.2″ _module_preset=”default” max_width=”1920px” custom_padding=”40px||40px||false|false”][et_pb_column type=”1_2″ _builder_version=”4.8.2″ _module_preset=”default” custom_css_main_element=”margin: auto;”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.8.2″ _module_preset=”default” custom_css_main_element=”margin: auto;”][et_pb_text disabled_on=”on|on|off” _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”20px|||55px|false|false” custom_margin_tablet=”0px|||0px|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”50px||50px||false|false” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

THE CAR SERVICE<\/span>
EXPERTS YOU CAN TRUST!<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|on” _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”20px|||55px|false|false” custom_margin_tablet=”0px|||0px|false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”50px||50px||false|false” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

THE CAR SERVICE<\/span>
EXPERTS YOU CAN TRUST!<\/strong><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||||false|false”][et_pb_row _builder_version=”4.8.2″ _module_preset=”default” max_width=”1920px” custom_margin=”10px||||false|false” custom_padding=”10px||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default” custom_padding=”20px||||false|false” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Car Service City is a nationwide, award-winning network of over 85 servicing and repairs workshops for all makes of cars and bakkies.<\/p>\n

Established in 2004 by founder and franchisor, Grant Brady, Car Service City is one of three companies under the Car City Holdings umbrella. Car Service City workshops are primarily owned by franchisees with some branches in Johannesburg run by head office to keep the service offering in line with customer and franchisee needs.<\/p>\n

As a franchise, Car Service City ensures that all its workshops are run by highly trained franchisees and technical staff and are equipped with comprehensive technological resources. For this reason, it doesn\u2019t matter which workshop you walk into with, you will always be met with trustworthy professionals ready to offer you quality service you can rely on.<\/p>\n

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OUR MISSION, VALUES, VISION & PHILOSOPHY<\/h2>\n

[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#ff7b00″ module_class=”pa-accordion-icon-left” _builder_version=”4.8.2″ _module_preset=”default” border_width_all=”2px” border_color_all=”#cecece” border_width_bottom=”3px” border_color_bottom=”#cecece”][et_pb_accordion_item title=”Our Mission Statement” open=”on” _builder_version=”4.8.2″ _module_preset=”default” toggle_level=”h6″ toggle_font=”Montserrat||||||||”]We strive to provide the best quality motor services through conveniently located workshops, at affordable prices \u2013 making our brands the consumers\u2019 first choice for motor service, repair and support. This will be executed by the quality trained staff who are motivated to remain loyal and happy. The branches and staff are supported by the dedicated Head Office as well as the financial and management systems. We are committed to our core philosophies and we are proud of our work.[\/et_pb_accordion_item][et_pb_accordion_item title=”Our Values (for Employees and Franchisees)” _builder_version=”4.8.2″ _module_preset=”default” open=”off”]<\/p>\n

    \n
  • In a service business, we are only the company we aspire to be with dedicated and talented people.<\/li>\n
  • Company culture is an important characteristic of Car Service City.<\/li>\n
  • We are a customer orientated business.<\/li>\n
  • We act with integrity and are honest about our work to be fair and ethical.<\/li>\n
  • Accountability to our customers, franchisees and employees, is clear.<\/li>\n
  • Our passion and commitment from our staff set us apart, and therefore we select employees for the long term.<\/li>\n
  • Skills development, performance rewards and participation in a safe and healthy working environment is offered to all employees.<\/li>\n
  • Continuous improvement at the branch level from a hands-on involved head office.<\/li>\n<\/ul>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Our Vision Statement” _builder_version=”4.8.2″ _module_preset=”default” open=”off”]<\/p>\n

    To be the most recognized, trusted and respected brand in the car service industry.<\/p>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Our Philosophy” _builder_version=”4.8.2″ _module_preset=”default” open=”off”]<\/p>\n

      \n
    • Excellence in all we do.<\/li>\n
    • Our principal assets are our people and reputation. We are committed to maintaining a culture of integrity and strong business principles.<\/li>\n
    • The philosophy that we employ for culture fit and skill makes the franchises of Car Service City successful.<\/li>\n
    • To deliver quality, relevant information to our franchisees from our vast pool of experience and constant knowledge.<\/li>\n
    • To understand our franchisees business ambitions \u2013 to become the problem solver and opportunity creator for all employees and franchisees.<\/li>\n
    • To be committed to the growth of The City Group brand.<\/li>\n
    • To constantly add value by improving the quality and strength of our relationship with our franchisees, employees, suppliers and customers.<\/li>\n<\/ul>\n

      [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.8.2″ _module_preset=”default” custom_margin=”-40px||||false|false”][et_pb_fullwidth_image src=”https:\/\/carservicecity.net\/wp-content\/uploads\/2023\/07\/chevron-lines@2x-1.png” title_text=”chevron lines@2x” _builder_version=”4.8.2″ _module_preset=”default”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.8.2″ _module_preset=”default” background_color=”#ffffff” custom_padding=”20px||||false|false”][et_pb_row _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text disabled_on=”on|on|off” _builder_version=”4.8.2″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

      OUR MEMBERSHIP<\/h2>\n

      We are an accredited car service centre<\/strong><\/p>\n

      [\/et_pb_text][et_pb_text disabled_on=”off|off|on” _builder_version=”4.8.2″ _module_preset=”default”]<\/p>\n

      OUR MEMBERSHIP<\/p>\n

      We are an accredited car service centre<\/strong><\/p>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.8.2″ _module_preset=”default” max_width=”1920px”][et_pb_column type=”1_3″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text module_class=”membership-blocks” _builder_version=”4.8.2″ _module_preset=”default”]<\/p>\n

      Retail Motor Industry
      Organisation<\/strong><\/p>\n

      Car Service City is a member of the Retail Motor Industry Organisation (RMI). As a member, Car Service City abides by the Code of Conduct, which applies to customer and staff-related issues.<\/p>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text module_class=”membership-blocks” _builder_version=”4.8.2″ _module_preset=”default”]<\/p>\n

      <\/p>\n

      Franchise Association of
      South Africa<\/strong><\/p>\n

      Car Service City formally complies with the principles and procedures of the Franchise Association of South Africa, and hence it also benefits from the services and guidance of this association.<\/p>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text module_class=”membership-blocks” _builder_version=”4.8.2″ _module_preset=”default”]<\/p>\n

      <\/p>\n

      Motor Industry Ombudsman
      of South Africa<\/strong><\/p>\n

      Car Service City is a member of MIO SA, which acts as an independent facilitator in the event of a dispute with a customer on workmanship performed.<\/p>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.8.2″ _module_preset=”default” background_enable_color=”off” background_color_gradient_direction=”90deg” background_enable_image=”off” background_position=”center_left” custom_margin=”-100px||||false|false” custom_padding=”0px||30px||false|false” collapsed=”off”][et_pb_row disabled_on=”on|off|off” _builder_version=”4.8.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.8.2″ _module_preset=”default”][et_pb_text _builder_version=”4.8.2″ _module_preset=”default”]\n\t\t\t

      <\/p>\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\n \n\t\t\t\t\t\t\t<\/rs-layer>THE BEST CAR SERVICE CENTRE! \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>THANK YOU FOR VOTING US \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer> \n\t\t\t\t\t\t\t<\/rs-layer> \n\t\t\t\t\t\t\t<\/rs-layer>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t